Why is it that we are quick to report bad customer service, dissatisfaction with a product or even a movie we saw? We share our opinion with friends, family and sometimes total strangers. Why are we slower to share praise or make recommendations? Word of mouth recommendations from a trusted source proves to be the best influence with decision makers. The digital space we live in today intensifies our reach when making recommendations.
When was the last time you received excellent customer service and posted a thank you on the Facebook business page? Have you purchased a product you are happy with and tweeted a review? Is there a speaker, vendor, or peer that you can promote via LinkedIn? Today we live in one-to-many world of communication. It’s time to take advantage of our social networks and share our experiences both good and bad.
I’m very good at saying thank you with a note or even a gift basket after an event. I do my best to make LinkedIn recommendations as often as possible. This time I decided to try something a little different with my recommendation.
What recommendation will you share and which social platform will you use?
Deb, Consulting Executive (DebCE) 