Tag Archive: ComputerXplorers


In 2005 COMPUTER EXPLORERS expanded into the UK. They operate under the brand ComputerXplorers (CX). The Master Licensee, Nigel Toplis has actively recruited new franchisees and they attend new owner training at our US headquarters in Texas.

New UK Franchisees, Wendy and Alan  Crocker attended our summer training. During the pre-training process we discovered that Alan was very involved with social media. He connected with us via LinkedIn, established his Facebook business page and had established a Twitter account. Lorri Wyndham, Operations Manager needed to modify training. Social Media 101 would not be appropriate for the Crocker’s!

As we worked with Alan we discovered many things and quickly realized that Alan is very involved in his community. Alan is the Founder and Chair of Derry Hill United FC, a children and youths football club. Over the years in the Club he has  increased player and volunteer involvement from 10 players/2 coaches to 220 players/35 coaches, improved the ground facilities through the fundraising and construction of a  Clubhouse and created an organization recognized and highlighted by the Football Association for the quality and breadth of what it delivers.

Alan is determined to use community involvement and experiences to build ComputerXplorers in Wessex. He is also determined to share his experiences and what he learns with the franchise system. Not just his fellow UK franchisees but with the U.S. franchisees as well.

Recently, Alan posted the following motivational message on the COMPUTER EXPLORERS LinkedIn Group Discussion:

Alan Crocker, UK Franchisee

“On Sunday, I searched press for items to tweet/blog about over the coming week. Found several ‘likely’ articles of an educational interest to see me through the next seven days. I decided I would tweet/facebook one of them as it was a timely piece talking about the change in primary school application process in my County (the changes take place this week when schools return). I thought this was a useful service to those parents who were about to experience this activity.

Today a local BBC Radio journalist rang me to ask what my interest in this topic was. She explained she was running a radio piece on the changes and had been scanning social media to find leads and research material and MY TWEET had come to light!

The opportunity was grasped with both hands. I offered to get her some vox-pop candidates from my football club and then gave her the CX pitch, new business, exciting technology clubs et al.

She’s going away to do her piece as planned but has said she is really interested in doing a piece on CX and tech. We’ve exchanged email addresses and I’m now looking forward to a radio interview on the BBC in October ;o)

Have hope everyone, keep throwing out the bait. There are fish out there ready to take a bite at any moment, they just need time to find your part of pond!”

From Acoss the Pond

Nigel

Nigel Toplis

Last week I had the pleasure of traveling with Nigel Toplis, ComputerXplorers Master License for the UK. I have known Nigel since 2004 but each time we meet I walk away with something new.

Things that I did know about Nigel:

  • 15 years in franchising, Managing Director of 4 major franchise companies,
  • former chairman of the British Franchise Association (BFA)
  •  received franchisor of the Year under BFA in 2003
  • loves horse racing and fine wine

Things that I learned during our travel:

  • author of 5 books which are 60 minute guides to business (2 related to franchising) and he is working on his 6th
  • I know that Nigel has a driving ambition for business but until last week I didn’t fully understand his passion for franchising and his desire for his business or businesses to be the best in the industry.
  • He has a strong belief in hard work not only for himself but his staff and his franchisees and nothing less is acceptable.
  • He believes his responsibility is to assist prospective franchisees in selecting a franchise that fits well with their experience, expectations, resources and skills, Steps in the process are : suitability; investment level; industry; comparing franchise options; advice; and making a decision.
  • Plays piano!

I am comfortable speaking for the entire COMPUTER EXPLORERS team when I say that Nigel always sends us strong franchisees for new owner training. I think my next step to get to know Nigel and the entire ComputerXplorers team is to make a visit across the pond myself!